With small-to-medium businesses in mind, we have developed a program that is ideal for those businesses who: Rely on their computer network, e-mail, database, and Internet access to properly support their daily business processes. Do not have sufficient staff or time to formally deal with proper computer network maintenance, updates and repairs. Want to pay one monthly flat fee for services to maintain their computer network environment Your business can get a boost in operations when your computer network is running up – fast, secure and on the budget.

Service Package Pricing

Essential A La Carte

Essential IT Support - Free
  • Light Monitoring 
  • Asset/Software/Hardware Reporting
  • Branded Sys-tray icon
  • Remote Control
Managed Anti-Virus - $per/device
  • Integrated AV deployment
  • AV Monitoring
  • AV Updates
  • Threat/Status Reporting
Managed Patch - $per/device
  • Windows Patch Management
  • 3rd Party Management
  • Patch Reporting
Managed Backup - $per/server
  • Integrated Backup Development
  • Backup Management & Monitoring
  • Capacity/Status Reporting
Hosted Backup - $TBD/GB
  • Offsite storage to a secure datacenter
Managed Mobile - $per/device
  • Monthly Vulnerability/Compliance reporting

Proactive

                  Server 
  • Advanced Performance Monitoring
  • Key Application Maintenance
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Anti-virus
  • Managed Backup
  • Additional Support Billed
Network - 
  • Quarterly Network Health Review
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Additional Support Billed
Workstation - 
  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam
   $per/month     $per/user/month

    PROACTIVE OPTIONS
  • Hosted Back up -
  • Managed mobile device

Fully Managed

               Server 
  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • OS & 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Ant-Virus
  • Managed Backup
  • Managed Audit
  • Unlimited Remote & Onsite support
Network - 
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Unlimited Remote & Onsite Support
  • Monthly Network Health Review
Workstation - 
  • Advanced Performance Monitoring
  • Configuration Mgmt & Enforcement
  • OS & 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam

      MANAGED OPTIONS
  • Hosted Backup 
The Top 7 Benefits of Managed IT
  1. Money Savings: our managed IT services programs save you money by helping minimize expensive network disasters
  2. Proactive Solutions: clients experience better performance, fewer glitches, and practically zero downtime. The Managed Service program helps detect these problems early thus prevent them from escalating into more expensive repairs and downtime.
  3. Access to Professional IT Staff: clients can feel as though they have an in-house IT staff — without the full-time employees costs. As a Managed Service client, you will have access to a knowledgeable support staff that can be reached if you have any kind of computer problem or question.
  4. Predictable Spending: Hands of Support Managed Service Clients receive substantial discounts on IT services. Under this program, clients pay one flat affordable rate and get all of the technical support needed. No hidden charges, caveats, or disclaimers.
  5. Faster Response Time: Our Clients receive faster response time support. Through our enterprise class monitoring and remote management systems, we have the ability to access and repair most network problems right from our NOC. If we cannot fix it from our NOC, in most cases we dispatch a technician to your office the same day.
  6. Vendor Management: we deal with the hardware and software vendors and “speak geek” on your behalf.
  7. Peace of Mind: As a Hands of Support Managed Service client, you gain incredible peace of mind, having the knowledge that powersolution.com is making sure everything pertaining to your network security and reliability is handled properly, so you don’t have to worry about it. You have a business to run. We’ll take care of your computers.